Return Policy

Non-Apparel PROMOTIONAL & SALES ITEMS RETURN POLICY

All sales are FINAL on any store and/or promotional items sold on MenAustralia.com. WE DO NOT and WILL NOT ACCEPT ANY RESPONSIBILITY FOR MIS-USE OR STOLEN USE OF CREDIT CARDS and/or PayPal accounts used for any transactions at MenAustralia.com
Please make sure that you have read the Return Policy in detail before making any purchases on MenAustralia.com
NO REFUNDS ARE AVAILABLE

ELECTRONIC MEDIA

Owing to piracy issues, electronic media cannot be returned for reimbursement.

VIP SUBSCRIPTIONS

All sales are FINAL on any VIP subscriptions on MenAustralia.com. Please make sure that you have read and understand all the VIP subscription details outlined at the VIP sign up page before any purchase as NO REFUNDS ARE AVAILABLE and WE DO NOT and WILL NOT ACCEPT ANY RESPONSIBILITY FOR MIS-USE OR STOLEN USE OF CREDIT CARDS and/or PayPal accounts used for any transactions at MenAustralia.com
Please make sure that you have read the Return Policy in detail before making any purchases on MenAustralia.com
NO REFUNDS ARE AVAILABLE

APPAREL

To be considered for reimbursement, apparel must be unworn and unwashed with all original tags and labels attached to the item.

All items must be received by MenAustralia.com within 30 days of purchase. In all cases refunds will be made to the credit card or PayPal account used for the original purchase. Please allow 2 billing cycles for the refund credit to appear on your statement.

The original packing slip is required for reimbursement of the full purchase price. When no proof of purchase is available, we refund the most recent price charged for items returned to MenAustralia.com
Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services.

HOW TO RTURN AN APPAREL ITEM

• Please put the apparel to be returned in the box or post bag in which it was received.
• Include the original packing slip to ensure accurate processing for the item(s) being returned.
• Write “RETURN” on the top of the packing slip and specify what items are to be returned.
• Address the box/post bag to:

MenAustralia.com
PO Box 802
Burleigh Heads
Gold Coast City
Queensland
AUSTRALIA 4220

• Ship using the carrier of your choice.

MENAUSTRALIA.COM IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PREOCESSED, WE WILL CREDIT THE CREDIT CARD ACCOUNT USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN, LESS A 10% RE-STOCKING FEE, SHIPPING AND HANDLING, AND ANY APPLICABLE TARIFFS AND TAXES.